Refund & Guarantee

Effective Date: January 2026

Our Commitment to You

The Leader’s Identity Guide is designed to create meaningful, identity-level shifts in how you lead.

We recognise that this approach is deliberate and reflective — and it won’t be the right fit for everyone.

That’s why we offer a simple guarantee.

If, after completing Module One in full, you genuinely feel this program is not right for you, simply email us.

We will refund your investment in full.

No forms.
No pressure.
No hard conversations.

We only ask that you:

Complete Module One

Apply the exercises

Reflect honestly on the material

If it’s not aligned with where you are in your leadership journey, we respect that.


Why We Structure It This Way

This is not a casual, surface-level course. It requires thought and engagement.

Module One introduces the core models and identity shift that underpin the entire program.

Once you’ve experienced that properly, you’ll know whether this is the right path for you.

If it is — we’re confident the value will far exceed your investment.

If it isn’t — we don’t want you staying in a program that isn’t aligned.


How to Request a Refund

Simply email us at [email protected] within 30 days of enrolment and confirm that you have completed Module One.

We’ll process your refund promptly.



© 2026 Team Focus Plus Pty Ltd