Refund & Guarantee
Effective Date: January 2026
Our Commitment to You
The Leader’s Identity Guide is designed to create meaningful, identity-level shifts in how you lead.
We recognise that this approach is deliberate and reflective — and it won’t be the right fit for everyone.
That’s why we offer a simple guarantee.
If, after completing
Module One in full
, you genuinely feel this program is not right for you, simply email us.
We will refund your investment in full.
No forms.
No pressure.
No hard conversations.
We only ask that you:
Complete Module One
Apply the exercises
Reflect honestly on the material
If it’s not aligned with where you are in your leadership journey, we respect that.
Why We Structure It This Way
This is not a casual, surface-level course. It requires thought and engagement.
Module One introduces the core models and identity shift that underpin the entire program.
Once you’ve experienced that properly, you’ll know whether this is the right path for you.
If it is — we’re confident the value will far exceed your investment.
If it isn’t — we don’t want you staying in a program that isn’t aligned.
How to Request a Refund
Simply email us at
[email protected]
within
30 days of enrolment
and confirm that you have completed Module One.
We’ll process your refund promptly.
© 2026 Team Focus Plus Pty Ltd