TERMS & CONDITIONS

Effective Date: January 2026

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING ANY PRODUCTS OR SERVICES.

By accessing or using this website, including purchasing or participating in any program offered by Team Focus Plus (“Company”, “we”, “us”, or “our”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, you must not use this website or purchase our products or services.

1. Use of Website and Programs

This website, including all related websites operated by Team Focus Plus (collectively the “Site”), provides access to online leadership development programs, digital materials, coaching services, and related content.

All content, materials, videos, documents, tools, graphics, branding, and intellectual property made available on the Site or within any purchased program (collectively “Content”) are owned by or licensed to the Company.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Content for your personal, non-commercial use only.

You may not:

Copy, reproduce, distribute, or republish Content

Share login details with others

Modify or create derivative works

Use materials for commercial training or consulting without written consent

Unauthorised use may result in termination of access and legal action.

2. Intellectual Property

All trademarks, branding, course materials, frameworks, processes, and proprietary systems (including the Leader’s Identity Guide and associated materials) are the intellectual property of the Company unless otherwise stated.

Nothing in these Terms grants you ownership rights in any intellectual property.

If you believe your intellectual property rights have been infringed, please contact:
[email protected]

3. Program Access and Delivery

Upon purchase, you will receive access to the applicable digital program or service.

Access details will be provided electronically.

The Company reserves the right to:

Modify program structure

Update content

Improve materials over time

Adjust module release schedules

Access is provided for personal use only and may not be shared.

4. No Guarantee of Results

The Leader’s Identity Guide and associated coaching services are leadership development programs.

We make no guarantees regarding:

Promotion

Salary increases

Career advancement

Business results

Organisational performance

Specific outcomes

Results depend on many factors, including your application of the material, organisational context, personal effort, and external circumstances.

You acknowledge that leadership development is contextual and that outcomes vary between individuals.

5. Coaching Services (If Purchased)

If you purchase personalised coaching services:

Sessions must be scheduled in advance

Rescheduling requires reasonable notice

Missed sessions without notice may be forfeited

Coaching is not therapy, counselling, legal advice, financial advice, or psychological treatment.

You are responsible for implementing decisions made during coaching sessions.

6. Payments and Refunds

All prices are listed in AUD unless otherwise stated.

Payment is required prior to access being granted.

Refunds, if offered, are governed by the Company’s Refund Policy.

Nothing in these Terms excludes rights available under applicable consumer protection laws.

7. User Conduct

You agree not to:

Use the Site for unlawful purposes

Attempt to gain unauthorised access to systems

Interfere with site security

Share confidential materials

Engage in abusive or disruptive conduct

The Company reserves the right to suspend or terminate access if these Terms are violated.

8. Privacy

Your use of the Site is subject to our Privacy Policy.

By using this Site, you consent to the collection and use of information as outlined in that policy.

9. Disclaimer of Warranties

All Content and services are provided “as is” without warranties of any kind, express or implied.

The Company does not warrant that:

The Site will be uninterrupted or error-free

Materials will meet your specific expectations

Access will always be available without technical disruption

You use the Site and programs at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for:

Indirect, incidental, or consequential damages

Loss of income, opportunity, or reputation

Business interruption

Decisions made based on program content

Our total liability shall not exceed the amount paid by you for the applicable product or service.

11. Third-Party Services

The Site may use third-party providers such as payment processors or hosting platforms.

The Company is not responsible for disruptions or issues caused by third-party services.

12. Indemnification

You agree to indemnify and hold harmless the Company and its officers, employees, and affiliates from any claims, damages, or liabilities arising from:

Your breach of these Terms

Your misuse of the Site or Content

Your violation of applicable laws

13. Governing Law

These Terms shall be governed by the laws of New South Wales, AU.

Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales, AU.

14. Amendments

The Company may update these Terms at any time.

Continued use of the Site constitutes acceptance of any revised Terms.

Last Updated: January 2026